What this error means
500 Internal Server Error: llama runner process has terminated: %!w(<nil>) is a Ollama failure pattern reported for developers trying to fix ollama 500 internal server error metal compiler failed on apple m5. Based on the imported evidence, treat this as a tool-specific troubleshooting page rather than a generic API error.
Why this happens
24 comments. Clear reproduction on MacBook Pro M5 + macOS 26.3.1 + Ollama 0.20.4. System logs show Metal shader compilation failure. Affects both GPU and CPU-only modes. Multiple users confirm.
Common causes
- Ollama is the most popular local LLM runner. Apple M5 is a new chip. Users hitting this error cannot run any model, even in CPU-only mode. The error message is cryptic (llama runner process terminated: %!w(<nil>)) and doesn't point to the Metal compiler root cause.
- 24 comments. Clear reproduction on MacBook Pro M5 + macOS 26.3.1 + Ollama 0.20.4. System logs show Metal shader compilation failure. Affects both GPU and CPU-only modes. Multiple users confirm.
Quick fixes
- Confirm the exact error signature matches
500 Internal Server Error: llama runner process has terminated: %!w(<nil>). - Check the Ollama account, local tool state, and provider configuration involved in the failing workflow.
- Compare the failing environment with a known working setup, then change one configuration value at a time.
Platform/tool-specific checks
- Verify the command, editor, extension, or API client that produced the error.
- Compare local settings with CI, deployment, or editor-level settings when the error appears in only one environment.
- Avoid deleting credentials, local model data, or project settings until the failing scope is clear.
Step-by-step troubleshooting
- Capture the exact error message and the command, editor action, or request that triggered it.
- Check whether the failure is account/auth, quota/rate, model/provider, local runtime, or deployment configuration.
- Review the source evidence below and compare it with your environment.
- Apply one change at a time and rerun the smallest failing action.
- Keep the working fix documented for the team or deployment environment.
How to prevent it
- Keep provider/tool configuration documented.
- Record non-secret diagnostics such as tool version, provider name, model name, and command path.
- Add a lightweight check before CI or production workflows depend on the tool.