What this error means
User not authorized | Your token has expired | Access denied by organization policy is a GitHub Copilot failure pattern reported for developers trying to fix github copilot cli returning 'user not authorized' errors despite valid individual or organizational subscription; resolve sso/oidc token issues and seat assignment problems. Based on the imported evidence, treat this as a tool-specific troubleshooting page rather than a generic API error.
Why this happens
InventiveHQ comprehensive guide documents multiple auth error variants: User not authorized, token expired, org policy block, SSO required. Covers gh auth status/refresh/logout/relogin workflow. Enterprise SAML SSO session timeout causes intermittent breaks. Paid Business ($19/user/mo) and Enterprise seats affected. Distinct from Copilot Chat UI issue (#3 above) — this is CLI-specific auth failure. Category: GitHub Copilot per SKILL.md rules.
Common causes
- InventiveHQ comprehensive guide documents multiple auth error variants: User not authorized, token expired, org policy block, SSO required. Covers gh auth status/refresh/logout/relogin workflow. Enterprise SAML SSO session timeout causes intermittent breaks. Paid Business ($19/user/mo) and Enterprise seats affected. Distinct from Copilot Chat UI issue (#3 above) — this is CLI-specific auth failure. Category: GitHub Copilot per SKILL.md rules.
Quick fixes
- Confirm the exact error signature matches
User not authorized | Your token has expired | Access denied by organization policy. - Check the GitHub Copilot account, local tool state, and provider configuration involved in the failing workflow.
- Verify the account session, API key, provider settings, and environment where the failing tool is running.
Platform/tool-specific checks
- Verify the command, editor, extension, or API client that produced the error.
- Compare local settings with CI, deployment, or editor-level settings when the error appears in only one environment.
- Avoid deleting credentials, local model data, or project settings until the failing scope is clear.
Step-by-step troubleshooting
- Capture the exact error message and the command, editor action, or request that triggered it.
- Check whether the failure is account/auth, quota/rate, model/provider, local runtime, or deployment configuration.
- Review the source evidence below and compare it with your environment.
- Apply one change at a time and rerun the smallest failing action.
- Keep the working fix documented for the team or deployment environment.
How to prevent it
- Keep provider/tool configuration documented.
- Record non-secret diagnostics such as tool version, provider name, model name, and command path.
- Add a lightweight check before CI or production workflows depend on the tool.